Do you offer Express Shipping?
Yes. In most locations we have negotiated a discount express shipping rate with our international couriers. If you wish to take advantage of this negotiatedRead More
How long will my package take to arrive?
We ship most orders placed before 3PM UTC on the same day. Orders placed after 3PM will be processed and dispatched the next working day.Read More
How do I track my package?
We use a network of international couriers to get over 100 packages every day delivered to customers around the world. Most couriers provide tracking numbersRead More
Are customs duties charged on Bathmate products?
Most countries do not require custom duties for imported goods. However, this does vary with location. At this time we are unable to custom duties.Read More
Do you ship to my location?
We ship Bathmate products around the world. Unfortunately there are some countries we are unable to ship to due to local customs policies and/or internationalRead More
Is the packaging discreet?
Yes absolutely. We take customer discretion very seriously and take several steps to ensure discretion is maintained throughout deliver process. All Shipments are sent inRead More